Bryant Unlimited

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+44 (0)20 8404 4050

Terms & Conditions of Sale

The main items contained in our conditions of sale are detailed below.

Should you require a copy of our full Terms and Conditions of Sale, it is available for download in Adobe Acrobat format by clicking here. Also contained in this file is an account application form. Please note however, that we require payment with first order from new customers.

Bryant Unlimited is a trade supplier of products direct to professional users and trade customers. Bryant Unlimited does not provide a retail service to private individuals.

Confirmation Orders

Written confirmation of telephone orders must be clearly marked "Confirmation". If this is not the case and the order is duplicated, goods will only be accepted back for credit on condition that the product is returned at customer's expense and arrives back in saleable condition. Bryant Unlimited reserves the right to levy a 15% handling charge on any returns.

Part Deliveries

Wherever possible we try to ship entire orders. However, part deliveries will automatically be made unless otherwise requested.

Order Cancellation

Orders for stock items can usually be cancelled without charge if the goods have not been despatched. If the goods have already left our premises, carriage and handling will be deducted from the credit note issued. Cancellation of orders for 'special order' items will not be accepted unless the manufacturer is prepared to accept their return. Cancellation of any 'custom manufacture' as subject to agreement with Bryant Unlimited and at the very least will incur charges for any work already carried out


If you need to return any items to Bryant Unlimited, please contact the Sales department to obtain a Returns Authorisation Number, which must be shown clearly on the outer packaging and any enclosed paperwork.

Faulty items will be replaced or, where possible, repaired and returned.

Items supplied correctly in accordance with your order will be subject to carriage and handling charges.

Please ensure that the products are packed correctly and are insured as you will be responsible for any damage in transit. Credit will not be given if the items have been used or are damaged.

Damages and Shortages

Damage and shortages must be reported within 7 days from date of invoice.


Subject to product availability, all orders placed before 3.30 pm UK time will be despatched same day. This will be confirmed by our salesman at the time of order.


For the most part, carriage within the UK mainland is free for any orders over £200.00 ex VAT. Light goods will be despatched by recorded post. Heavier consignments will be sent on a standard 1 to 2 day service (currently by UK Mail or TNT).

Not included in free UK CarriageLarge / voluminous products that do not qualify for free carriage are marked with this icon on their product page. However, the carriage charge for these products may be waived if these items form part of a large order - please contact our salesteam at the time of order confirmation.

If you require your goods guaranteed next day, then there is a choice of transport available, which will incur carriage charges. Please discuss this with your salesman.

Unless otherwise stated on the order, all orders received by fax or email will be sent out on standard 1 to 2 day free carriage if applicable.


Standard Service
(order value £200.00 or more): FREE Maximum
3 days
(order value under £200.00): < 2Kgs
3 days
(order value under £200.00): > 2Kgs
3 days
Premium Services
Royal Mail Special Delivery (RMSD) < 2Kgs
Next day before 12.00: £18.00  
Next day before 10.30: £22.00  
Next day before 09.00: £27.50  
Saturday AM Delivery: <20Kgs £45.00  
Same Day Service
Central London typically £40 (small van) -
£50 (Transit van) - depending on postcode.
For postcodes outside Greater London, please
contact our salesteam at the time of ordering.

For deliveries to Northern Ireland, Scottish Highlands and Islands, Channel Islands and the Isle of Man, please contact our sales office.

All deliveries are on a CPT (Carriage Paid To) basis according to Incoterms 2000. If insurance is required, please advise accordingly and we will be very happy to quote costs to include insurance.

Please note that Bryant Unlimited can not guarantee the efficiency of these external carrier services. Whilst we will do our best to sort out any problems with carrier services, the limit of Bryant Unlimited's liability will be the delivery cost of the consignment.

International Sales

Prices shown in catalogues are ex-works Croydon. Carriage and insurance will be quoted on request. We reserve the right to implement a documentation charge where appropriate. EUR1, certificates of origin and legalised documents are chargeable.



Credit accounts are available to established businesses subject to completion of an account application form and receipt of positive references. However, company policy is to require pre-payment with first order, for which a pro-forma invoice will be issued.

Part shipments will be invoiced accordingly, and must be paid when due. Account terms are strictly 30 days nett from date of invoice. Any account with a balance over 30 days will be put 'on stop' until the overdue amount has been cleared. Continual failure to comply with these terms will result in credit facilities being withdrawn immediately.

An account application form is available to download from the 'About Us -> Account Application Form' menu item above.

Credit Cards and Payment Cards

For customers without a credit account, Bryant Unlimited accepts payment using American Express, Mastercard, Visa and most debit cards.


The title to goods supplied by Bryant Unlimited will not pass to the buyer until the agreed price has been paid in full. Placing an order with Bryant Unlimited is deemed as acceptance of this clause.


All prices shown are exclusive of VAT, which will be added at the rate ruling at date of despatch. We reserve the right to alter prices if necessary. Should this affect items on your order, then you will be contacted for approval before the goods are shipped. Goods will be invoiced at the price ruling at date of despatch. Current prices are shown on the product page on the web site and a spreadsheet containing current pricing is available for download from the 'Catalogue -> Download PDF' menu item above.

VAT (Sales Tax)

For a Bryant Unlimited customer being invoiced to the following countries:


Standard VAT at the prevailing rate will be applied to the order. No VAT registration number is required to place an order.

EEC Countries (excluding UK)

Provided that a valid tax registration number is held for your account, or for new customers, is supplied on your purchase order, invoices will be generated excluding VAT. Please ensure that your registration number is printed on your purchase order to avoid delays in supply. If no registration number is provided, standard UK VAT will be applied to the order at the prevailing rate.

Rest of the world

Goods will be invoiced excluding VAT. Import duties and fees may be payable by the importer of the goods.

Text and Illustrations

Bryant Unlimited endeavours to ensure the accuracy of its sales and technical literature but such data is only intended as a general indication of the nature of the goods and Bryant Unlimited makes no representation or warranties of any kind, express or implied with respect to this website or the information, content, materials or products included therein. No liability is held for errors, omissions, erroneous inferences or implications that may arise. Bryant Unlimited shall be under no liability whatsoever to the user of this site for any loss or damage, whether direct or indirect, economic or consequential arising out of or relating to the information contained herein. Decisions on 'fitness for purpose' lie with the buyer. We do not guarantee that the information contained herein is accurate, complete, or current and reserve the right to change specifications and prices without notice.


Bryant Unlimited is committed to recycling and reducing the amount of waste generated. We use recycled materials in packaging where possible, including reuse of any boxes from incoming suppliers where suitable and the use of shredded paper for protection.


Bryant Unlimited realises the importance of privacy and respect your rights.

The Bryant Unlimited web server logs the user's IP address and pages visited. This information is used for website administration purposes only.

The user details entered into any fill-out forms will only be stored for a long enough period to enable us to perform the task for which the information was gathered and details are never sold, rented or given to third parties. Data gathered is not used for direct marketing purposes unless the individual concerned has granted permission.

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